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Palaiologue · Customer Care
Shipping & Returns
Every garment leaves our atelier in Thessaloniki with care.
We want it to arrive—and fit—the same way.
Free Shipping
On all Greek orders over €100
All Sales Final
No returns or exchanges at this time
Shipped Worldwide
Carefully packaged from Thessaloniki
Here to Help
Email or Instagram before you order
Delivery
Shipping
All orders are carefully prepared and shipped worldwide from our atelier in Thessaloniki.
Estimated Delivery
Cost
Greece
All regions incl. islands · orders over €100
2–4 business days
Free
Greece
Orders under €100
2–4 business days
€5.00
Worldwide
All international destinations excl. USA
5–14 business days
€15.00
United States
Includes US import tariff
7–14 business days
€30.00
Note for US customers
Orders shipped to the United States will incur an import tax due to President Trump’s ongoing import tariffs and customs regulations. This charge is reflected in the shipping cost above and is outside of our control as a small, independent brand.
Policy
Returns & Exchanges
As a small, independent brand, all sales are final. Palaiologue is unable to accept returns or exchanges at this time, so we encourage you to review your order carefully before purchasing.
Please feel free to reach out via email or Instagram to confirm sizing and ask any product questions before placing your order. We are always happy to help.
A note from us
Each piece is made and handled with care. We truly appreciate your understanding and support — it allows us to continue creating and growing independently. Thank you for being part of the Palaiologue community.
We’re here
Have a question?
Reach us before you order — we’re happy to help with sizing,
availability, or anything else.