Payment – Security

Payment & Security — Palaiologue

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Payment & Security

Palaiologue · Secure Checkout

Payment & Security

Every transaction is processed with bank-level encryption.
Your details are never stored on our servers.

SSL Encrypted

256-bit TLS on every page

PCI Compliant

PCI DSS Level 1 certified

Never Stored

Card data never touches our servers

3D Secure

Two-factor card authentication

How to Pay

Accepted Payment Methods

We accept all major credit and debit cards, all processed securely through Stripe, one of the world’s most trusted payment infrastructure providers.

VISA

Visa

Credit & debit cards. Supports Visa Secure 3D authentication.

Mastercard

Mastercard

Credit & debit cards. Supports Mastercard Identity Check.

American
Express

American Express

Credit cards. Supports SafeKey authentication.

Debit &
Prepaid

Debit & Prepaid Cards

All major debit and prepaid Visa & Mastercard cards accepted.


Our Payment Partner

Powered by Stripe

All payments on palaiologue.com are processed by Stripe, a global leader in payment technology used by millions of businesses worldwide — from independent boutiques to the world’s largest companies. Your card details are entered directly into Stripe’s secure environment and are never transmitted to or stored on our servers. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry.

When you complete a purchase, you may be asked to verify your identity via your bank’s 3D Secure system (Visa Secure, Mastercard Identity Check, or American Express SafeKey). This adds an additional layer of protection to your transaction and helps prevent unauthorised use of your card.


How We Protect You

Security Standards

We take the security of every transaction seriously. Our checkout is built on industry-standard protocols that protect your data at every step.

SSL / TLS Encryption

Every page on palaiologue.com is served over HTTPS with 256-bit TLS encryption. All data transmitted between your browser and our server is fully encrypted and cannot be intercepted.

PCI DSS Compliance

Our payment flow is fully PCI DSS compliant through Stripe’s Level 1 certification. Card data never enters our infrastructure — it is tokenised by Stripe before any processing occurs.

3D Secure Authentication

Transactions are authenticated using 3D Secure 2, which verifies your identity through your card issuer’s app or SMS code — adding a second layer of protection against fraud.

Fraud Detection

Stripe’s machine learning models analyse every transaction in real time for signs of fraud. Suspicious activity is flagged automatically, protecting both you and us from unauthorised charges.

No Card Storage

We do not store, log, or retain any card numbers, CVV codes, or banking details on our systems. Once your payment is processed, your card information exists only within Stripe’s encrypted vault.

Real-Time Monitoring

Our checkout is continuously monitored for anomalies. Any unusual activity — repeated failed attempts, unusual order patterns, or suspicious IP behaviour — triggers an automatic review.


Your Data

Privacy & Data

We collect only the information necessary to fulfil your order and provide a good shopping experience. We do not sell, rent, or share your personal data with third parties for marketing purposes.

What We Collect

Name, shipping address, email address, and phone number — only what is required to process and deliver your order.

Who We Share It With

Shipping details are passed to our courier partners (ACS, DHL) solely for delivery. We share no data with advertisers or data brokers.

Your Right to Erasure

Under GDPR, you may request deletion of your personal data at any time. Email us at hello@palaiologue.com and we will action your request within 30 days.

GDPR

Palaiologue operates in full compliance with the EU General Data Protection Regulation (GDPR). Your data is processed on the lawful basis of contract fulfilment — we use it to complete your purchase and nothing more. You may access, correct, or delete your data at any time by contacting us directly.

Ready to shop

Shop with Confidence

Every order is protected by bank-level security.
Questions? We’re always here.